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Note: If you’re interested in insurance tech, ping me - Newfront is looking for a bunch of different roles and I can probably find you one that would be a good fit.
Operations Expansion Program Leader
Why this is a great job
If you love making the trains run on time and want to join a company that’s hitting an inflection point, this could be the opportunity for you. Newfront has raised $86mm and is scaling fast - on a unicorn trajectory. That means the business has been de-risked a bit, but there’s still plenty of room to come in and help build something important.
The nitty gritty
Company website: www.newfrontinsurance.com
CEO: Spike Lipkin (great name)
Insurance is a half trillion dollar market that plays a foundational role in our economy and society but is generally slow, archaic, and filled with paperwork.
Newfront is building the modern insurance brokerage. We leverage technology to simplify the selling process for brokers and the buying process for clients. Our singular mission is to create the future of work for this massive industry.
Newfront scales by hiring brokers who join with their book of business. Through automation and artificial intelligence, we eliminate paperwork and pay brokers a higher split of their commission revenue. We represent a paradigm shift in the industry and a career path for tens of thousands of brokers.
As we scale from 130 people to hundreds in the next year, we are looking for driven Operations professionals who are looking to get in on the ground floor and help create the bedrock of service our organization needs. The Operations Expansion Vertical Leader will work with key stakeholders across our teams to identify and launch new operational processes within our organization. Your work will support the continued growth, scale, and efficiency of Newfront as a business.
The ideal candidate will:
Demonstrate operational process-building & streamlining abilities
Possess strong leadership skills that motivate their team towards long-term and short-term goals
Demonstrate strong stakeholder management skills & the ability to work across the aisle
Be experienced in building/designing process and streamlining workflows
Be analytically rigorous
Demonstrate strong presentation skills (oral and written)
You'll be a great fit if you are:
Comfortable staffing a team and making headcount projections
Comfortable defining the undefined
Metrics-oriented & analytical in nature
Customer service oriented
Biased towards action
Collaborative
Comfortable in a high-growth environment
A confident spokesperson for your team and colleagues
Detail-oriented
Comfortable with managing up and escalating issues
Requirements:
Prior Business Experience (2-3 years)
Experience in an output oriented work environment (high-growth startup, consulting, finance)
Track-record in quickly mastering otherwise unknown topics
Bonus Skills:
Ability to generate reports in SFDC
SFDC admin training
Six Sigma or LEAN experience
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