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Chief of Staff
Why this is a great job
The ambitions of this company have grown from an on-demand butler startup to a real estate services platform and it seems like the perfect time to jump on board. Not to mention, the responsibilities in this role sound wide-ranging and strategic.
The nitty gritty
You’ll click with us if you
Practice empathy
Conduct yourself with the highest integrity
Are thoughtful, self-reflective and want to grow
Speak up with radical candor
Approach your work like an owner
Have a high and ever-climbing bar for excellence
Always do things the right way, even when it’s harder
Believe that #oneteam is greater than the sum of its parts
Leave no loops unclosed
The mission
Named one of the Top 50 World’s Most Innovative Companies by Fast Company, Hello Alfred is the world’s largest real estate service platform, quickly becoming the standard technology in urban living. We’re on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, that’s trusted to serve consumers past their front door.
Partnering with the largest real estate developers in the world, Hello Alfred’s footprint has grown rapidly in the last three years and currently operates in 20 markets with over 300 employees.
We are looking for extremely inspired and talented people to join our team at a moment of extreme growth.
The outcome
We are looking for a Chief of Staff to enable maximum impact for our co-founder and CEO, Marcela Sapone. This role will play a major role in the growth of Hello Alfred by supporting strategic projects, programs and outcomes across the business. We’re seeking a highly strategic and analytical thinker who is results oriented and can act as a proxy to our CEO as well as lead multiple levels of internal communication and culture reinforcement. This role will identify areas of opportunity across the business and our leadership team, help hold one another accountable to our commitments and business goals, and jump in to solve problems wherever there is not a leader currently present.
What superpowers you’ll use
Ability to attend critical internal meetings on behalf of our CEO, as well as alongside her where appropriate - reporting back the most pertinent updates and follow-ups.
Identify and champion many of the highest priority cross-functional initiatives.
Influence and drive the leadership team to execute its priorities to completion through agenda setting for weekly meetings, support off-sites, and identifying opportunities to increase team effectiveness.
Craft C-suite level presentations, talking points and briefing memos for senior internal and external engagements.
Develop policies and/or processes necessary to implement decisions made by the leadership team. Help to manage the leadership team direct staff and facilitate accountability for key priorities. Assist with executive talent matters as needed.
Own the machine that drives executive objectives: that encompasses progress and performance reporting, project management, and holding the team accountable to ensure deadlines are met across high-priority, cross-functional projects.
Consistently analyze our processes and ability to scale, then help prioritize the projects that will make a difference.
Proactively identify opportunities to add value to our CEO and company
What else you’ll need
Background in private equity, investment banking, or consulting coupled with:
Experience within a corporate development, strategic finance or business intelligence role within a corporate setting
Effortless storytelling, communication, and synthesis abilities
Extensive knowledge of unit economics, business operations, corporate development & strategy
Strong analytical rigor with quantitative capabilities
Ability to forge strong relationships with business partners at all levels of the organization
Humble, roll up your sleeves approach with strong executive presence
Comfort working under pressured, time-sensitive, and rapidly evolving situations
About Us
Hello Alfred is a hospitality and technology platform focused on building intuitive, personal help into the most important space in our lives: our home. As the only company in the world that customers trust in their homes, we’re building a world where people come first, hospitality is an everyday luxury, and it’s not only easy, but OK, to ask for help to manage our busy lives.
We believe in responsible company-building, which means we deeply consider the second- and third-order consequences of our actions. We do the right thing, even when it’s more difficult or takes longer.
As a result, we build products people not only love, but trust. Human-powered technology with heart.
Find out why Fast Company named our four-year-old startup one of the 50 Most Innovative Companies in the World and join us on our mission to build the future of urban living where help is a given.
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