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Business Operations Associate
Why this is a great job
This is a great opportunity for someone who wants to take on an internal consulting-type role at a fast-growing startup. You’ll be working cross-functionally and learning a bunch. Take your shot!
The nitty gritty
Company website: www.thredup.com
Location: Oakland, CA (3 days/week starting in Sept)
About thredUP
In 2009, thredUP set out to make used clothes the new normal and create a more sustainable future for fashion. The company designed a modern resale experience that took the work and risk out of thrift, and converted a generation of secondhand skeptics to fans. Sellers send clothes directly to thredUP by the bagful, and buyers shop quality-checked items from over 35,000 brands at steep discounts. To power this marketplace, thredUP built an infrastructure that has recirculated 100 million unique garments via proprietary technology, data and logistics. thredUP most recently expanded its platform with Resale-as-a-Service (RaaS) to power resale for the world’s leading fashion brands. As a circular fashion pioneer, thredUP is reducing fashion’s impact on the planet and unlocking economic value for consumers and brands alike.
How You Will Make An Impact
We’re looking for an all-purpose player on our Resale-as-a-Service team to work on mission critical, cross-functional efforts by delivering data-driven analysis, designing new operational processes, and executing on strategic initiatives. No two days are the same on the RaaS team, and your day-to-day will evolve based on the opportunities and priorities of the team. You will build upon an already successful and growing list of RAAS clients including Walmart, Athleta, GAP, Banana Republic, Rent the Runway, Reformation, Madewell, and others. By expanding thredUP’s resale platform into retailers and brands, you will play a critical role expanding the resale ecosystem and inspiring millions of consumers to think secondhand first.
This role is based in thredUPs Oakland, CA headquarters and reports to VP of Product and Operations.
In This Role You’ll Get To:
Manage initiatives for a wide range of brand clients, working cross-functionally across thredUP to outline next steps and track down answers
Building financial models to develop pricing structures and the RaaS business plan
Work with our Product & Operations teams to launch key new accounts and manage special projects
Design and implement the business systems and processes to improve internal efficiency and organization
Craft slides to support the sales and account setUP processes that speak to thredUP’s capabilities and potential client needs
Perform ad-hoc analyses and research that help the RaaS team make strategic business and product decisions
What We’re Looking For:
2+ years of experience in consulting, banking or start-ups
Strong quantitative skills, combined with great attention to detail, such as a willingness to dig into underlying data to ensure code is functioning as you expect it to
Project management skills
Ability to build a P&L (or willingness to learn!)
Polished communication skills and comfort speaking with internal and external stakeholders
Ability to translate ideas to slides
Retail industry experience a plus
You like hard problems, are analytical, and work well in teams
You’re excited to talk to our clients and internal stakeholders
You're scrappy and know how to work with limited resources