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Thyme Care
Product Manager
Why this is a great job
Navigating the healthcare system is difficult during the best of times and it’s so much worse when you or one of your loved ones are seriously ill. Thyme is looking to fix that with tools that helps patients and their families navigate the system. In this Product role, you’ll play a key role in creating those tools on a team that’s not too early and not too late.
The nitty gritty
Company website: www.thymecare.com
Location: Remote or Nashville, Tennessee
Thyme Care is an oncology digital health start-up that is on a mission to create a better cancer journey for all: patients, caregivers, clinicians, health plans and employers. We are aligning the incentives of all stakeholders and coordinating integrated care that leads to better results and lower costs. Our high-touch, technology-enabled model improves outcomes by navigating patients to the right care at the right time. Every member is assigned a personalized team of oncology nurses and resource specialists who help them navigate the complex healthcare system, facilitating quick access to high-value care and quality resources, coordinating directly with their providers and offering support every step of the way.
Our team of passionate oncology experts - clinicians, technologists, and insurance specialists - is committed to improving the cancer experience for patients, their families and their providers. We are building an extraordinary product team to enable our patients’ success by creating world class technology solutions and services.
Your mission:
At Thyme Care, Product Managers help build the tools and technology that supports our Care Team, oncology providers, payers, and patients. In this role you will be responsible and accountable for the end-to-end product development lifecycle for initiatives such as the build out of our care management platform or the creation of our data analysis and machine learning tooling. You’ll collaborate across our software engineering, data science, clinical operations, growth, and market operations teams to build products and services that deliver value to the business and ultimately serve those who are on their cancer journey.
By the end of your sixth month on the job we’d expect you to have:
Facilitated user and market research to identify worthwhile product investments and subsequently scoped solutions to enable execution.
You’ll be one of the early members of our tech team. As a core team member you’ve helped us build a first-class product organization by creating good habits around the ways in which we work: how we define our product scoping templates, run our meeting cadences, our team communication norms, etc.
Built processes for internal input into our product roadmap and developed mechanisms to facilitate rollouts of new products and features.
Contributed to the growth of Thyme Care by representing the tech team in customer-facing discussions - scoping new projects, providing analytics on existing projects, and communicating our product roadmap.
What leads to success:
Experience. You’ve done this before and have a view on how product-led companies should operate. You’re technical enough to discuss tradeoffs with engineers and can get your hands dirty with data. Where you may not have the skillset to complete a task today, you are willing to invest time to learn.
Strong translator. You are able to clearly explain technical ideas and concepts to non-technical teammates.
Net-new development. You've built and deployed web applications and data products from the ground up. You can visualize ideas through mockups and prototypes; and you find creative solutions to tough problems.
Humility and integrity. You listen first, act second. You build consensus by default, but can drive hard decisions when needed. You push the pace. You recognize that hard problems are solved by teams, not individuals. You say what you’ll do, and do what you say. You hold your team to this standard. You don’t let details slip.
Comfort with ambiguity. You have experience working on highly ambiguous problems, where solutions are developed via a rigorous and intellectually honest iterative process.
A patient first approach. You’re personally motivated by our mission to create a better cancer journey for all and excited by the tech we are building. You have a passion for seeing your work in action to solve meaningful problems.