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Business Insights Manager
Why this is a great job
The company is awesome (yes, I’m biased) and this team is really important to the work that every other team does. This is a great role. Any questions? Let me know.
The nitty gritty
About Us:
Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant brand and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers. Our team makes the same promise to each other as the one we’ve made to our customers, doctors, and partners: everybody needs some looking after sometimes. We’ll never lose sight of the fact that behind all of the complexity of healthcare we’re just people looking after other people. Capsule has raised $70 million from Thrive Capital, Glade Brook Capital, and The Virgin Group.
Responsibilities:
Manage all reporting and analysis of KPIs across the business, reporting on the health of the business on a daily, weekly, monthly, quarterly basis.
Synthesize and present key metrics and performance indicators to the management and C-Suite team, identifying opportunities and challenges and developing ideas to improve the business.
Dive into opportunities and challenges identified by our KPIs to understand root causes and critical drivers of performance.
Make recommendations on resource investment areas based on fulfillment or shortfall of KPIs.
Be the go-to expert for our management team on business performance, trends, and challenges, and opportunities
Develop an innate understanding of the drivers of the business and serve as a consultant on strategic projects
Requirements:
5-7 years experience in an analyst role, tracking and reporting on metrics and trends across a consumer business; you’ll have your finger on the pulse of the business and be expected to know how the business is performing and why at all times.
Excellent communication skills and ability to quickly and succinctly distill complex analyses and deep dives into high level insights for C-Level and Senior Management.
You’ll regularly report on the health of the business to stakeholders at all levels.
High level of organization and attention to detail; you’ll be creating and managing reporting on dozens of KPIs and metrics based on a vast and not-always-clean dataset.
Ability to operate proactively and independently; you’ll spot trends before they’re apparent to others and quickly identify initiatives to ensure metrics continue to trend in the right direction.
Experience using SQL, Excel and Python (a plus)
Experience with BI tools
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