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Marketing Operations Manager
Why this is a great job
Get in early at a startup that *gasp* actually makes money. Report to the CEO, have a wide range of responsibilities, and be poised for big career growth. Plus, I bet the office has reaaaalllly comfy seating.
The nitty gritty
Moon Pod creates delightful products that help people relax. We are a lean company that's reached profitability since launching 4 months ago. We’re growing rapidly, and looking for a Marketing Operations person to lead the development and growth of messaging and goodwill to both future and current Moon Pod customers. We are actively scaling our recent hit product, Moon Pod, while simultaneously developing several other promising products that will extend our brand in an incredibly powerful way.
This person will report to and work closely with the CEO. You will be a foundational part of building this explosive company as it continues to push the boundaries of how a D2C company operates.
The position is based in New York City.
Qualifications & Attributes:
Bachelor’s degree with 2-4 years experience in a Marketing role.
Self-starter. You identify a problem before being told about it and solve it without being asked.
Incredibly organized and detail oriented.
Unlimited mental horsepower. Razor sharp analytically.
Data-driven, and focused on ROI in every campaign.
Has delivered against a marketing calendar either for a client or in house.
Perfectionist, with an appreciation for doing things quickly.
You want to help build a $100M+ relaxation brand from the ground floor. Be prepared for the role to scale with the company
The idea of designing your work stream, and calling the shots excites you.
Responsibilities:
Project/Creative Asset Management
Take ideas from creative team, in addition to your own, and execute efficiently
Manage the agency relationship, and ensure that we hit our benchmarks. Problem solve, and get results by managing to them.
Tweak marketing copy to ensure it stays consistent to the brand, and also converts.
Manage the Moon Pod creative asset creation through working with freelancers, and generating new content weekly to launch on social platforms.
Find, hire and manage creative partners who will execute things like photoshoots, video shoots, graphic design.
Create a system of organization for marketing assets to make them accessible to media and any channel partners.
Improve our email marketing to convert more customers.
Control and drive the aesthetic of our brand and the tone of our message
Web/Social
Manage on the traditional marketing calendar in untraditional and creative ways.
Own and live the voice of our social platforms to our customers. Create and live the Moon Pod brand.
Ensure 100% response rate on all social platforms. Make Moon Pod stand out.
10x our social media platforms, and maximize our social reach.
Affiliate/Influencer/Partnerships
Plan and launch our Influencer Campaign program.
Test, measure and calculate ROI for the best converting platforms for Moon Pod.
Discover new platforms/partners outside of Instagram and make a case for why Moon Pod should partner with them.
Customer Service Support
Oversee our outsourced customer support team. Learn Moon Pod customer service from the ground up, and understand every single issue a customer might have.
Train and scale up the team with processes that you build.
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