Doritos + Four Loko
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Snackpass
Chief of Staff
Why this is a great job
This is one of those classic ‘started in their dorm room’ stories - and now it’s been funded by First Round Capital, Andreessen Horowitz, General Catalyst, and YC. Mobile order pickup is a different take on the food market, the company seems to be growing really quickly, and the role is scoped to give you a bunch of responsibility.
The nitty gritty
Company website: www.snackpass.co
Who you’d be working for: Kevin Tan (CEO), Jamie Marshall (COO)
Location: SF
About us
Snackpass is a product that we built for our friends. And we want to keep building it with the same love and silliness.
Snackpass is a social experience. It feels like you're getting food with your friends, even if you're not physically with them.
We're looking for someone who wants to build this kind of product with us as we scale from 10k customers at Yale and Brown to 200k customers at SF, Michigan, Boston and beyond.
Snackpass is mobile order meets social.
We focus on mobile order pickup, not delivery. Not only is the takeout market 5x greater than delivery, but usage is much greater: our users Snackpass breakfast, lunch, and dinner on a daily basis.
Social is our sauce. On Snackpass, you can unlock discounts with friends, send gifts, and collect points. Our users tell us that Snackpass is the most fun way to order food — that other food apps feel formal and boring in comparison.
We're starting with college campuses. We have an advantage here — we started Snackpass while we were in college for us and our friends. Within a few months of launch, we had over 80% of Yale using the app. 18 months later, we are at 10+ campuses and over 10M in sales per year.
The future of the restaurant industry is mobile order — see Chipotle, Starbucks, Sweetgreen, Shake Shack. And the future of mobile payments is social. At Snackpass, we've found a way to make both work, packaged in a product that our users love and use on a daily basis.
We're looking for creative and ambitious people to join us and scale Snackpass from 10 campuses to 100 over the next year. We'd love to talk with you.
Job Description
As the Chief of Staff, you will work closely with our CEO and COO on everything ranging from strategy and planning, to special projects and executive coordination.
This is a key role that impacts all areas of the business - you will be working with team members and leaders, both internal and external.
You will have the ability to directly impact and improve decision and processes, and your work will increase the speed and efficiency of execution throughout the company.
The Chief of Staff role will give you an insider look at how a growth stage company scales and operates, from the vantage point of the executive team. You will experience what works, and learn from what doesn’t.
You should have the ambition to become a Founder, CEO, or COO one day. This position is a stepping stone towards that aspiration, or a leadership role at Snackpass or another growth stage company.
What You’ll Do
Build a thorough understanding of all areas of the business - operations, product, ops - to determine priorities of the CEO through weekly meetings and identifying opportunities to increase the leadership team and the company’s effectiveness in execution.
Drive executive-level operations - strategic planning, business reviews, and Board meetings.
Facilitate effective decision-making throughout the organization.
What We’re Looking For
Loves Snackpass and understands our mission
Self-directed, resourceful, and comfortable with operating in ambiguity.
Excellent communicator and relationship builder.
The ability to summarize and present complex topics effectively.
Experience in organizing and managing cross-functional projects.
Entrepreneurial with a growth mindset.
Startup experience a plus.
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